Cellular coverage for the whole property
A guest decides how they feel about a property in the first ninety seconds — they walk into the lobby, look at their phone, and it tells them something about you. Mobile check-in, keyless entry, the loyalty app, the call home: all of it runs over a cellular network the property does not own and cannot see. When it fails, it fails as the property’s fault, in a review, with a number attached. Reliable cellular coverage is now property infrastructure — as essential as elevators, HVAC and the locks on the doors.
ANDREW® brings the mobile operators’ networks inside and distributes them across guest rooms deep in the building core and high floors served badly from the street, ballrooms, convention halls and meeting space under load, elevators, stairwells and long interior corridors, spa, pool and below-grade leisure levels, gaming floors, back-of-house, kitchens, laundry and loading docks, and parking structures and resort grounds. Whether the answer is a building-wide distributed antenna system (DAS), targeted small cells or both, ANDREW designs it as a true neutral-host foundation — energy-efficient and ready to scale.
Challenges and opportunities
Reliable coverage now shapes guest experience, staff safety and operations across the whole property. This is where in-building cellular coverage matters most.
Guest journey
Guests arrive expecting the property to meet them where their phone already is — so the app the brand spent years building actually works in the building it was built for:
Events & gaming
The rooms that make the most money are the rooms that break coverage — capacity, not just coverage, is the difference between a ballroom that works at 8am and one that works at 8am on the keynote morning:
Operations & safety
A growing ecosystem of connected systems depends on coverage everywhere — including the places no guest ever sees, and the places they will never forgive:
Deployments
Full-service and luxury hotels
Convention and conference hotels
Integrated resorts and casinos
Resort and multi-building campuses
Select-service and extended-stay portfolios
Airport and gateway properties
The ANDREW advantage
ANDREW all-digital solutions enable 4G/5G connectivity across hotels, resorts and casinos worldwide — from a single property to a resort campus or portfolio.
Our comprehensive offering for hospitality spans the ERA® DAS platform, ONECELL® in-building small cells and expert design and support.
Partnering with ANDREW means wireless technology built for long-term simplicity, efficiency and sustainability — through 5G and beyond.
Featured solutions
ANDREW brings reliable 4G/5G inside with DAS and small cells, adding coverage and capacity from guest floors to ballrooms, gaming floors and back-of-house.
ANDREW indoor solutions deliver the reliability staff-safety devices and security teams need to perform everywhere on the property.
Featured resources
Brochure · CO-200785.1-EN
See how ANDREW delivers reliable 4G/5G coverage across hotels, resorts and casinos.
Frequently asked questions
Answers about indoor signal, DAS, small cells, carriers, Wi-Fi and property-wide coverage.
The macro network was built to cover ground, not to get through it. Hotels are built to keep things out — dense floor slabs, concrete cores, low-emissivity glass that stops heat and stops RF with it. The signal that is strong in the porte-cochère can be nothing by the time it reaches a room on the interior of the twentieth floor, or a ballroom below grade. On a resort footprint measured in acres, there is a lot of building.
A DAS distributes every operator’s network across a large or complex building on one shared system; a small cell adds focused cellular capacity in a specific area. ANDREW offers both — the ERA® DAS platform and ONECELL® in-building small cells — and helps match the right approach, or a combination, to your property.
Yes. ANDREW’s platform is one infrastructure, approved by global operators, carrying public cellular, private networks and public safety from pre-4G through 5G.
Yes — they do different jobs. Wi-Fi carries the network the property runs — the PMS, the POS, the locks, the building systems. A DAS or small cell brings the operators’ cellular networks to every guest on any carrier, with nothing to join, and only cellular carries E911 that knows where the caller actually is rather than where the account is registered, Wireless Emergency Alerts to every device in the building and public-safety communications.
Staff-safety and duress devices only work where there is coverage. ANDREW is engineered to reach guest rooms deep in the core, back-of-house and the far corners of the property, so a device works in the room where it is pressed.
Proven. ANDREW’s all-digital DAS is operating at scale today on more than a decade of digital deployments, and is first to connect all three major U.S. operators, across every major RAN vendor, digitally on one DAS — deployed at scale, not promised on a roadmap.
Let’s discuss how ANDREW can help get you there.
